How connected are you with your employees?
Today I am joined by Shep Hyken Customer Experience Expert and a Customer Service Award Winning Speaker. Shep is also a hall of fame speaker (National Speakers Association) and a New York Times and Wall Street Journal best-selling author.
In this episode, Nina and Shep Hyken discuss:
Key Takeaways:
"I think the best leaders, it's not that they don't think that they're better than anyone else. They know they can't do it with anyone else… without the right people surrounding them." — Shep Hyken
Shep Hyken is a Customer Experience Expert and a Customer Service Award Winning Speaker. Shep is also a hall of fame speaker (National Speakers Association) and a New York Times and Wall Street Journal best-selling author.
Connect with Shep Hyken:
Twitter: http://twitter.com/Hyken
Facebook: https://www.facebook.com/ShepHykenSpeaker
Website: https://hyken.com/
YouTube: http://www.youtube.com/user/shephyken
LinkedIn: http://www.linkedin.com/in/shephyken
Blog: https://hyken.com/blog/
Phone: (314) 692-2200
Leadership Trends & Insights - Our Vision Is To Create Collaborative Conversations To Connect Our Company Cultures And Our World Community.
If you’re a leader in an organization looking for business and/or personal transformation schedule a success call with Nina today by visiting https://www.metaspireconsulting.com/successcall
Many leaders want to expand time and money, turn one-time buyers to long-term relationships and retain their best talent. But what gets in their way? Other people, forces of nature, acts of god all kinds of stuff – right? But the truth is we are typically our own worst enemies.
That’s why based on working with thousands of leaders across the globe, we created this unique Modern Leadership Assessment™. By the time you are complete, you will know your default leadership persona AND have a greater understanding of how to be more integrated in your leadership.
To find out your Modern Leadership Persona today visit >> https://modernleadershipassessment.com
Sponsored by Metaspire Consulting (https://metaspireconsulting.com): We expand time and money, turn one-time buyers into long-term relationships, and retain your best talent.
Connect with Nina:
Website: https://metaspireconsulting.com
Facebook: https://www.facebook.com/Metaspire
Instagram: https://www.linkedin.com/in/ninasegura
LinkedIn: https://www.linkedin.com/company/metaspire-consulting/
YouTube: https://www.youtube.com/user/MetaspireLLC
Audio production by Turnkey Podcast Productions. You're the expert. Your podcast will prove it.
Turnkey Podcast Productions: Doug Sandler
Superstar Activator: Michelle Villalobas